Saturday 24 May 2014

Guest Farewell Greeting in Restaurants

Settle the guest bill / cheque as per the preferred method of payment of the guest.

Examples of Method of payments:
  1. Cash
  2. Credit Card
  3. Foreign Currency / Traveler’s Check.
  4. Bill to Company / City Ledger / Vouchers / Coupons.
o    Hand over the Feed Back form while you are printing receipt.
o    When the guest has paid the bill and prepares to leave the restaurant, the waiter should stand nearby.
o    She/he shall pullback the chair of the guest and help her/him whenever necessary.
o    Check if the guest has taken all her/.his belongings. If not, discreetly attract the attention of the guest to the forgotten item.
o    Accompany the guest to the entrance of the restaurant and thank him, by saying Thank you for dining at (name of Restaurant).
o    Tell him we are looking forward to welcoming him/ her by saying , Wish to serve you again or Hope to serve  you again soon.

o    In case the guest leaves without settling the bill then Inform the security and your manager immediately.

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