Remove room service equipments from room:
- Pickup all room service equipment and move it to the floor pantry.
- Move the room service cart / trolley to the floor pantry.
- Inform the room service / IRD department to clear the trays / trolley from guest room / floor pantry.
- Never place the room service trays or trolleys on the guest corridor or the service elevator.
Removing rubbish:
- Collect recyclable items such as (Newspapers / Aluminum cans, glass bottles, News paper bags etc.) and place them either in the bag or on the floor pantry.
- Empty the waste paper basket and ashtray on to the garbage bag.
- Pick up all the rubbish and put it in the rubbish bag.
- All rubbish removed from room upon entering that room, and placed in rubbish bag on trolley.
- Extra care should be taken with broken glass, razor etc.
- Remove all disposal items like ash, cigarette buds etc. into the dustbin.
- Keep ashtrays and glassware under washbasin tap to wash.
- With lukewarm water and teepol, clean the ashtrays and glassware with the help of sponge.
- Wash liberally with water.
- Wipe with a lint free cloth.
- After drying, place back the items in the appropriate place.
- Ashtrays and glassware are spotless and clean.
- Use a dry tissue to collect hair from the vanity, toilet, bath tub and floor.
- Do not throw away any guest property that may be wrapped in a tissue.
- Cleaning of ashtrays and glassware.
- Collect all ashtrays and glassware.
Emptying dirty linen:
- Remove any guest clothing from the bed and neatly lay it across the back of the chair.
- If there is any personal items on the bed then remove them and place it neatly on the table.
- If it’s a departure dirty room then if you find any guest items and record the same as lost and found item.
- Remove all dirty linen from the room and put everything in the space provided for storing soiled linen in the R/A trolley.
- When the dirty linen is at level with the top of the trolley, empty the linen and collect in the pantry.
- All the dirty linen removed from room and put in linen bag in the trolley.
- Do not use guest linen and towels for cleaning the guest rooms.
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