Job Description For Lobby Attendant

JOB TITLE: LOBBY ATTENDANT

REPORTS TO: Housekeeping Supervisor

POSITION SUMMARY:

Keeps all lobbies and public area facilities such as lobby restrooms, telephone area, business centre, and the front desk, and portico, lobby lounge in neat and clean conditions.

DUTIES AND RESPONSIBILITIES:

1. Cleans and maintains all lobbies and public restrooms.
2. Sweeps and mopes carpets, lobby entrance.
3. Empties ashtrays and urns.
4. Polishes furniture and fixtures.
5. Vacuums and polishes elevators.
6. Keeps the front of the hotel free from trash.
7. Polishes the lobby floor during Night.
8. Keeps the Back area of Front desk neat and clean.
9. Ready to do any other work assigned by the supervisor time to time.
10. Keeps all public areas neat, vacuumed and dusted. 
11. Makes sure mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark-free. 
12. Removes all trash from areas. 
13. Periodically checks all lobby restrooms / wash rooms. 
14. Restocks all supplies including toilet paper, soap and hand towels in the lobby wash rooms.
15. Makes sure all surfaces are clean and tidy.
16. Arrange all cushion properly on lobby sofa.
17. Responds to guest requests and inquiries while in the lobby. 
18. Assist guest with their questions and direct them to the areas they want to go.
19. Take care of all cleaning equipment used in lobby.