o
After the function, the bill is made up according to the
information on the Banquet Event Order.
o
If any changes or extra orders were requested by the guest, they
will be added to the total amount (as extra charges).
o
The banquet bill will be prepared on the F & B POS (point of
sale) terminal system and closed.
o
In case the Point of sale machine is not allocated for the banquet
department then this activity has to be done from other outlets.
o
If the Banquet Event Order states that the guest will pay after
the function, Then the Banquet Manager shall accompany the guest to settle the
bill.
Guest might settle the banquet bill by any of the below accepted
method of payment as per the hotels policy:
o
Cash.
o
Credit Card.
o
Personal / Company cheque.
o
Coupons / Vouchers.
o
In- House Settlements.
o
A copy of the F&B POS terminal system bill will be attached
for the guest’s reference.
o
If the Banquet Event order states that the bill will be sent to
the guest, it shall transfer the banquet bill to the city ledger account or the
appropriate PM (Payment Master) folio on the Front office software.
o
If the bill is suppose to be send to the company or paid by the
guest later ( biil or hold) then the banquet manager should get the signature
of the guest on copies of the bill.
o
At the end of the day, the Assistant Banquet Manager / Banquet
Manager will make a report of all closed checks and will attach the relevant
bills (2 copies if paid, 3 copies if transferred to the city ledger account).
o
Drop the banquet bills folder at the front desk cashier / Night
auditor. Because all hard copy should be submitted to the accounts department.
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